Privacy Policy

Last updated: April 16, 2026

1. Introduction

Leaddek ("we," "us," or "our") is a product of Onyxx Media Group LLC, located in Ridgewood, NJ. This Privacy Policy describes how we collect, use, and share information when you use our CRM platform, AI tools, and related services (collectively, the "Services").

2. Information We Collect

Account Information: Name, email address, phone number, business name, and billing details when you create an account.

Usage Data: How you interact with the Services, including pages visited, features used, IP address, browser type, and device information.

Client Data: Contacts, conversations, pipeline data, and other CRM data you input into the platform. You own this data.

AI Interactions: Prompts and responses when using Leaddek AI features. We use these to provide the service and improve quality.

3. How We Use Your Information

4. Data Sharing

We do not sell your personal information. We share data only with:

5. Data Security

We use industry-standard security measures including TLS encryption, access controls, and secure hosting infrastructure. No system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active. Upon termination, we delete or anonymize your data within 90 days, except where required by law or legitimate business purposes.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at privacy@leaddek.com. We respond to requests within 30 days.

8. Changes

We may update this policy from time to time. Material changes will be communicated via email or in-app notification.

9. Contact

Onyxx Media Group LLC
324 Abbey Ct, Ridgewood, NJ 07450
privacy@leaddek.com